The Check Adjustments QRG provides up-to-date information on service levels, reporting time frames and general requirements for requesting check adjustments through the Federal Reserve Banks. This guide is designed to assist you in submitting adjustments requests for Forward Collection and Return Letter items as well as Government items. It also includes a section on General Notes; general, overall information regarding Forward Collection and Return Letter error types.
Since the Check Adjustments QRG is updated periodically, we encourage you to bookmark this page and refer to it frequently to be sure you have the most current guidelines and procedures for submitting check adjustments to the Federal Reserve Banks.
By using the Federal Reserve Banks Financial Services your institution is reminded of its security obligations under the Reserve Banks Operating Circulars. It is paramount for every institution to be security conscious and apply commercially reasonable measures to avoid a security compromise.
Discover information for each investigation type, including descriptions, proper usage and more.
Find general information regarding check adjustments requests and the documentation requirements.
Includes information associated with Postal Money Orders, U.S. Savings Bonds and Treasury Checks.
Read a few tips from our Check Adjustments Subject Matter Expert.
For more information about check adjustment services, visit the Check Services pages.