The Federal Reserve System and its Cash Product Office (CPO) have an established research and industry outreach program to deepen understanding of how changes in the payments landscape could affect the demand for FedCash Services. By focusing on emerging trends, this program helps us maintain an effective and efficient operation for distributing currency and coin and ensures that financial institutions have sufficient supplies to meet public demand now and over the long run. Outreach for FedCash Services includes three components.
Analyzing emerging trends in the merchant environment through annual interviews with merchants on topics related to payment trends and developments in cash handling technologies.
Understanding how and why consumers use cash to enable economic analysis of consumers' preferences and payment decisions.
Bringing greater transparency and efficiency to cash handling logistics through our work with financial institutions, armored carriers, U.S. merchants and GS1US.
For additional information, contact the Cash Product Office.