The Federal Reserve Banks are committed to maintaining the resiliency of our services. While we layer and embed security within our FedLine® Solutions, organizations using these connections also play a vital role in maintaining business continuity across the network. To help prevent and respond to service or local connectivity disruptions, keep these eight best practices in mind as part of your business continuity planning:
- Regularly review and update your contact information with the Federal Reserve Banks for primary and back-up staff within your organization.
- Check your organization’s current processes to ensure proper testing is completed with the Federal Reserve Banks before implementing any change that may affect your organization’s network connectivity.
- Inform the proper Federal Reserve Bank contacts if your organization intends to make any planned changes to payment applications. This includes FedLine Direct® customers who may need to make updates to their MQ server or other system components that could affect MQ channel connectivity (e.g., routers, firewalls and other network devices).
- Reference the Contact page and use the “Find Your Contacts” feature to access Federal Reserve Bank contact information specific to your organization.
- View our Business Continuity Resource Center for the most updated information to help your organization during a potential disruption.
- Ensure that your FedLine Web® and FedLine Advantage® End User Authorization Contacts (EUACs) are able to access and reference the Contingency Guides for these FedLine Solutions via the EUAC Center within FedLine Home.
- Check Service Status on FRBservices.org® for the latest information on current service disruptions affecting your organization and notify essential personnel at your company.
- Review, execute and update your organization’s business resumption plans as needed.
The Federal Reserve Banks stand ready to support your organization in the event of a service or local connectivity disruption. For more information, please contact the Support Center or your relationship manager.