Federal Reserve Bank Services Support Center – FedLine® Solutions Contacts

The Support Center provides both technical and service setup support, as noted below.

Technical Support

  • Using, installing or navigating a service
  • Reporting a problem with a service
  • Password resets or other credential issues
  • General questions about FedLine Solutions
  • Completing or submitting forms and assistance with navigating the financial services

Contact Information

P: (833) 377-7827 

Hours: 24/7, 365 days/year

Service Setup

  • Setting up or changing access to a service used by your institution
  • Confirming or changing a production date for your organization
  • Returning a call from one of our coordinators (enter the Group ID provided)

Contact Information

P: (833) 377-7827

Hours: 8:00 a.m. - 8:00 p.m. ET, Monday - Friday

FedLine Direct® and FedLine Command® Support

Contact Information

P: (833) 377-7827

Connectivity Support Hours: 24/7, 365 days/year
Setup and Change Support Hours: 7:30 a.m. - 6:00 p.m. ET, Monday - Friday

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