FedLine Advantage® Hardware and Software Requirements

Personal computers (PCs) used to access Federal Reserve Bank Services via the FedLine Advantage Solution must comply with the minimum hardware and software requirements outlined below.

  1. Microsoft® Windows® 10 is strongly recommended. Support is also provided for Windows 8.1.
  2. Microsoft Edge®, Google ChromeTM and Microsoft Internet Explorer® 11 are supported for accessing FedLine Advantage. Other browsers (e.g., Mozilla® Firefox®, Safari, Opera) and other versions of Internet Explorer are not supported for use with FedLine Advantage.
    Notes:
    • Effective October 31, 2021, the Federal Reserve Banks will no longer support Internet Explorer 11 for use with the FedLine Advantage Solution. Subscribers should ensure that they are using Microsoft Edge or Google Chrome by October 31, 2021.
    • Only versions of Microsoft Edge powered by the Chromium engine are supported. Microsoft Edge Legacy is not supported.
    • If Internet Explorer 11 is used, ensure that both Compatibility View and Enterprise Mode are not enabled.
    • Subscribers must have the latest versions of the Federal Reserve Bank-supplied FedLine security token client software and FedLine Advantage Connection Utility installed. More information on FedLine security tokens can be found in our FedLine Security Token FAQs.
    If your organization's Subscribers will also be accessing services via the FedLine Web Solution, please review the FedLine Web® Hardware and Software requirements.
  3. Any PC used to access a FedLine Solution must meet the hardware requirements established by Microsoft for the selected operating system. Please note that the Federal Reserve Banks do not provide support for thin-client environments.
    Other hardware requirements include:
    • USB 2.0 compliant port
    • Ethernet network adapter
    • Microsoft Windows-compatible printer
    See the FedLine Advantage Setup page for information on moving your hardware.
  4. The following software is required for FedLine Advantage Subscribers:
    • Adobe® Acrobat® or Adobe Reader® 10.0 or higher
    • Anti-virus software
    • Personal firewall software
    • Federal Reserve Bank-supplied FedLine Advantage Connection Utility software
    • Federal Reserve Bank-supplied USB token hardware and token client software
  5. The following network access is required for FedLine Advantage Subscribers:
    Transmission Control Protocol (TCP)/Internet Protocol (IP) communications protocol utilizing port 80 (World Wide Web HTTP) and port 443 (HTTP protocol over Transport Layer Security/Secure Sockets Layer). The Federal Reserve Banks cannot provide any setup or configuration assistance to troubleshoot network access issues when using non-Federal Reserve Bank designated or provided equipment. This includes firewall and router configuration problems.
  6. The following certificate must be present in the Trusted Root Certification Authorities store to support Secure Sockets Layer (SSL) communications:
    • Entrust Root Certification Authority - G2, Expiration Year 2030
    This certification authority certificate is shipped with Windows. If this certificate is not present in your Trusted Root Certification Authorities store, you can download it at https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads (Off-site).

Learn about the benefits of having a secondary Virtual Private Network (VPN)

Watch our video to learn how a secondary FedLine Advantage Virtual Private Network (VPN) device helped provide uninterrupted access to the FedLine Advantage Solution during an Internet Service Provider (ISP) outage.

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