Customer Testimonials

In these testimonials, FedNow® Service participants share their instant payment success stories, including paths to adoption, benefits to customers or members, and the role each organization plays in transforming the instant payments landscape.

Glenn Wheeler - Catalyst

Catalyst Corporate FCU

“The FedNow Service helps level the playing field for credit unions, and it’s an opportunity for these institutions to maintain — or even build — business in a very competitive market.”

Read Moreabout the how the flexibility of the FedNow Service makes instant payments adoption seamless and easy.

Bob Steen – Bridge Community Bank

Bridge Community Bank

“Sending capabilities are crucial to our vision because sending unlocks much more potential with the FedNow Service.”

Read Moreabout the how the flexibility of the FedNow Service makes instant payments adoption seamless and easy.

Alex Gold – Column N.A.

Column N.A.

“The flexibility of the FedNow Service means that, regardless of target use cases or asset size, instant payments adoption can be seamless and easy.”

Read Moreabout the how the flexibility of the FedNow Service makes instant payments adoption seamless and easy.

Cassandra Tucker – ABNB Federal Credit Union

ABNB Federal Credit Union

“We prioritized the FedNow Service not only as a strategic initiative, but an operational initiative. For us, instant payments meant becoming more efficient in terms of resource management, enabling us to do more with a small team."

Read Moreabout the how the ABNB Federal Credit Union discribes its first months on the FedNow Service

Andrea Short - 1st Source Bank

1st Source Bank

“As our instant payment volume continues to grow, we are pleased to see that this has increased our overall share of payments. This is just the beginning!”

Read More about the 1st Source Bank success stories from the first year of the FedNow Service

Justin Jackson – Fiserv

Fiserv

“The FedNow Service and other real-time rails has already transformed the way we move money for consumers and small businesses.”

Read More about Fiserv on building a strong pipeline of financial institutions for the FedNow Service

Rupa Krishnan – JPMorgan Chase

JPMorgan Chase

“Our clients are leveraging use cases where instant transfers of funds add significant value — whether it’s through solving end-customer pain points or substantially enriching the end-customer experience."

Read More about J.P. Morgan Chase and providing faster payments for their clients

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