The Treasury Retail Securities site at the Federal Reserve Bank of Minneapolis and the U.S. Department of the Treasury’s Bureau of the Fiscal Service offer the following education materials and online learning opportunities to help support the use of Treasury Services.
This reference guide for financial institutions that cash savings bonds describes procedures for verifying and documenting the identity of a customer redeeming U.S. Savings Bonds and lists acceptable forms of identification.
Have questions about cashing savings bonds? Use the new Savings Bond Academy (Off-site) online training tool to refresh your knowledge and help onboard new employees. Created for individuals responsible for cashing savings bonds for customers, the tool uses scenario-based instructions and is useful for assisting customers with answers to their specific questions.