Education and Training Frequently Asked Questions

1. When will training be offered on the ISO 20022 message format specifications?

   Please visit the Fedwire^® Funds Service ISO 20022 Education section of the Federal Reserve Bank Webinars page to view a series of recorded webinars.

2. Where can I get more information and answers to my questions about ISO 20022 implementation for the Fedwire Funds Service?

   You can find answers to many of your questions on the Fedwire Funds Service ISO 20022 Implementation Center and the On the Wire newsletters. If you need additional assistance, please contact us at Fedwire.Funds.Format@ny.frb.org.

   For additional background information, please visit Adoption of ISO 20022 (Off-site). You also can request a free copy of ISO 20022 for Dummies (Off-site).

3. How can I sign up for the On the Wire newsletter?

   Contact us at Fedwire.Funds.Format@ny.frb.org to be added to the mailing list. All On the Wire newsletters are published on our website, so bookmark this page and check it for updates. Newsletters will be published as information about the ISO 20022 migration becomes available.

4. We create wires manually in FedPayments Manager — Funds application. How will we be trained on the new screens?

   The Quick Reference Guides for the FedPayments Manager – Funds application are available via the “Help” link within the FedPayments Manager – Funds application. When you click the “Help” link you will be directed to the FedLine^® Training page.

   Important Note: To access the “Help” link, you will need to be a subscriber to the FedPayments Manager – Funds application, which is only available through the FedLine Advantage solution. An End User Authorization Contact (EUAC) for the FedLine Advantage Solution must submit a Subscriber request via the EUAC Center in FedLine Home for each individual who will be authorized to access the FedLine Advantage FedPayments Manager – Funds application.

5. We use the import/export feature in FedPayments Manager – Funds application. Will there be changes to these features and if so how will we be trained?

   There will be some changes to these features with the ISO 20022 implementation. Please view the Import/Export Overview of Changes (Revised - February 2024) (Off-site) webinar recording that provides an overview of the changes for the import/export feature on the Fedwire Funds Service ISO 20022 Education section of the Federal Reserve Bank Webinars page.

6. Will you share the presentation decks for the webinars?

   While the presentation deck itself for each webinar will not be shared, the webinar recordings show the slides presented during each webinar.

7. Where can I find the webinar recordings?

   The webinar recordings are posted on the Fedwire Funds Service ISO 20022 Education section of the Federal Reserve Bank Webinars page.

8. Are the drop-in calls being recorded?

   The drop-in calls will not be recorded. This helps ensure that Fedwire Funds Service customers, software vendors and service providers feel more comfortable asking questions about the ISO 20022 migration.

9. Will there be any in-person workshops in 2024?

   We do not have plans to offer in-person workshops in 2024.

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