This guide is designed to provide helpful guidance on how to submit FedACH exception cases, the allowable case types for submitting exceptions and supporting documentation requirements. Refer to the FedACH Exception Resolution Service Message Flow (PDF) for more information on the message types processed using FedLine® Solutions.
Includes detailed information for case types including:
Find general information regarding FedACH Exception Resolution Service requests and documentation guidelines.
Federal Reserve Bank Offline Service Participants are financial institutions that have designated the Federal Reserve Banks as an authorized user to access and use the functionality of the application on behalf of the Offline Service Participant. The Federal Reserve Banks will request and respond to ACH exception case requests coming through the Exception Resolution Service for customers who have signed up under a completed Participation Agreement (PDF). Federal Reserve Bank Offline Service Participants:
Available to FedLine Solutions customers with access to the Exception Resolution application as a menu option. The report is generated at the end of each processing day and it will provide depository financial institutions (DFIs) with a daily recap of the ACH Exceptions where they are the Requestor or Responder and reflect all requests that are pending an action from the DFI.