Duplicate Entry (DUP)
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ITYP Description | Proper Usage
Duplicate Entry (DUP) - Used to request a credit or debit adjustment entry be investigated and reversed because it appears to be a duplicate entry.
If you receive two adjustment entries from the Federal Reserve for the same transaction, submit an adjustment request to the Federal Reserve.
NOTE: The DUP ITYP does not apply to paid items or duplicate items charged in a cash/return letter. Refer to the PAID ITYP for this type of error.
Your Action
Submit an Electronic Case or Adjustment Request Form (PDF).
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| Within 20 business days
of the most recent entry date. |
Same day entry - Provided requirements are met.* |
| After 20 days, but within one calendar year
of the most recent entry date. |
Same day acknowledgement - Provided requirements are met.* Entry after notification to the offsetting institution. Complete initial research within 20 business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in 20 business days. |
Optional Attachments
For example, a copy of the statement showing the duplicated entries. The entry date and the Federal Reserve Bank's Sender Reference Number (SREF) for both entries are required.
Required Fields
| Field Name | Paper Form | FedLine CA1000 Message |
|---|---|---|
| Sender ABA (SNDR) and Contact Information | Your institution's ABA number, Name, Street Address, City, State, Contact Telephone Number (TELE), Contact Name (CNTC) and Respondent's ABA number (if applicable) | Auto-fills with your institution’s 9-digit ABA number. Contact Name (CNTC) and Contact Telephone Number (TELE). |
| Receiver ABA (RCVR) | Receiving Federal Reserve Bank's name and/or ABA number | Auto-fills with the Federal Reserve Bank’s ABA number 061000146 |
| Case Investigation Type (ITYP) | Duplicate Entry (DUP) | Duplicate Entry (DUP) |
| Message Type (MTYP) | Open (OPEN) | Open (CA1000) |
| Case Amount (AMT) | Amount of the DUP entry | Amount of the DUP entry |
| Entry Type (ETYP) | Credit (CR) or Debit (DB) | Credit or Debit |
| Sender Reference Number (SREF) | Your institution's case number (max of 14 characters) | |
| Receiver Reference Number (RREF) | FRB's SREF from the 2nd entry's advice | |
| Accounting Entry Identification Number (AID) | AID from advice/accounting statement from the 2nd (duplicate) entry | |
| From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) | The Federal Reserve made an entry to your account FCL - Federal Reserve Bank's ABA number TCL - Your institution's ABA number |
|
| Product Type (PROD) |
The appropriate cash letter product type | The appropriate cash letter product type from the drop-down list |
| Case Comments (COM1) | Description of request including the entry date, AID and FRB’s SREF from the original or 1st entry received | |
| Cash Letter or Entry Date (CLED) | Date of the 2nd (duplicate) entry | |
*Same Day Entry/Acknowledgement Requirements
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
Select an Error Type
- Disposition (DISP)
- Duplicate Entry (DUP)
- Encoding Error (ENC)
- Entry in Error (ERR)
- Entry in Error (ERR) Claim of Damage
- Information Request (INFO)
- Late Return Claim (LC)
- Late Return Disclaimer (LR)
- Listed Not Enclosed (LNE)
- Missing Cash/Return Letter (MCL)
- Non-Cash Item (NCH)
- Non-Receipt of Cash/Return Letter Credit (MCL)
- Not Our Item (NOI)
- Original or Sufficient Copy Request (OSCR)
- Paid Item (PAID)
- Photo in Lieu (PIL)
- Photocopy Request (PREQ)
- Remote Deposit Capture (RDC) Item
- Source of Receipt (SOR)
- Unauthorized Electronically Created Item (UECI)
- Unauthorized Remotely Created Check (URCC)
- Warranty/Indemnity Claim (WIC) Check 21 or Electronically Created Item (ECI)
- Wrong Payee Credited (WPC)
Retired Investigation Types
The following investigation types (ITYPS) have been retired and are no longer in use as an ITYP. Refer to each ITYP for action steps should the need arise to report the error condition or service request.