As part of our ongoing efforts to keep pace with evolving industry and security standards, the Federal Reserve Banks launched the Virtual Private Network (VPN) Device Migration project on December 3, 2018. As previously communicated, this multi-year effort will require all FedLine Advantage® and FedLine Command® customers to replace their current VPN devices with a more contemporary solution at no additional cost for the new device. As of January 2, 2018, FedLine® Solutions monthly package fees now include all VPN device equipment needed to operate with the Federal Reserve Banks. There will also be no additional installation fee for the new device.

We are sharing the following information so you know what to expect when it is time for your organization to begin your migration.

  • Next steps: When it is time to take action, we will instruct an End User Authorization Contact (EUAC) from your organization to facilitate the migration order, via the Connection Management Center (CMC) within FedLine Home, in your designated timeframe. If you are interested in migrating your VPN device prior to receiving migration communications, a FedLine Advantage EUAC can submit a migration order at any point by visiting the CMC. Please note that a credentialed Technical Contact at your organization can also assist with completing the migration order in the CMC; however, an EUAC must start the order and submit it.
  • Easy migration process: The setup for your new VPN device will be similar to the setup for your current device, so this migration should be straightforward and require minimal to no changes to your environment. However, we do recommend that your organization review your network/firewall settings per the FedLine Advantage® VPN Device Access Requirements located in the Help Center of the CMC to confirm continued compliance prior to your migration.
  • Consider a secondary VPN device: When your organization migrates your current device(s), you should also consider ordering additional devices as part of your business continuity plans. If your organization is a FedLine Advantage Premier customer, then you can add a secondary VPN device for no additional monthly charge. For more information on contingency options, visit the FedLine Advantage and FedLine Command Business Continuity Quick Tips page or contact your account executive.

We look forward to working with your organization, and we appreciate your willingness to help us maintain reliable and secure access to Federal Reserve Bank Services. Please review the VPN Device Migration Frequently Asked Questions (FAQs) page or contact the Customer Contact Center (CCC) with any questions about this project.