In April, we published the Fast Facts poster (PDF), a quick reference guide to help you determine where you should direct your FedCash® Services and FedLine® Solutions-related calls to reach the appropriate Federal Reserve representative. Topics outlined in the guide are based on our customers’ frequently asked questions from 2017.
In addition to help with ordering and depositing cash and accessing FedLine Solutions, this resource includes useful links to information on our FRBservices.orgSM website, including:
- FedCash contacts
- FedCash forms
- Guidance on handling contaminated and mutilated currency and contaminated and bent/partial coin
We hope this resource will be useful to you. We stand ready to help you with any answers and information you need.