In April, we published the Fast Facts poster (PDF), a quick reference guide to help you determine where you should direct your FedCash^® Services and FedLine^®Solutions-related calls to reach the appropriate Federal Reserve representative. Topics outlined in the guide are based on our customers’ frequently asked questions from 2017.

In addition to help with ordering and depositing cash and accessing FedLine Solutions, this resource includes useful links to information on our FRBservices.org^SMwebsite, including:

FedCash contacts
FedCash forms
Guidance on handling contaminated and mutilated currency and contaminated and bent/partial coin

We hope this resource will be useful to you. We stand ready to help you with any answers and information you need.

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The Fast Facts poster is available on FRBservices.org in the FedCash Services section of the Contact page. Print a copy to keep at your desk.

In This Issue

GENERAL

Federal Reserve Banks announce 2019 product and fee changes

The Federal Reserve Banks are pleased to announce that in 2019, our customers will again see overall relatively stable pricing with modest increases for a few specific services. The price changes planned for 2019 reflect our continuing commitment to...

INDUSTRY PERSPECTIVE

Federal Reserve Payments Study shows increased payments fraud

On October 16, 2018, the Board of Governors of the Federal Reserve System released the latest Federal Reserve Payments Study fraud report (Off-site), which details the cost and number of fraudulent payments in the U.S. The Federal Reserve collected the...

INDUSTRY PERSPECTIVE

The Federal Reserve’s next steps to advance secure payments

The U.S. payment system continues to evolve to meet the needs of an increasingly global, interconnected and information-driven economy. Unfortunately, payments fraud continues to evolve as well. ...

FEDLINE SOLUTIONS

VPN Device Migration has begun

As part of our ongoing efforts to keep pace with evolving industry and security standards, the Federal Reserve Banks launched the Virtual Private Network (VPN) Device Migration project on December 3, 2018. ...

CHECK

Announcing new FedPayments^® Reporter Service for Check Services

The Federal Reserve Banks continually seek ways to help you mitigate payments risk across our services. With this goal in mind, we are happy to introduce the new FedPayments^® Reporter Service for Check. ...

FEDLINE SOLUTIONS

Federal Reserve Banks to no longer offer new FedMail^® Fax subscriptions

Effective January 2, 2019, the Federal Reserve Banks will no longer offer new FedMail^® Fax subscriptions. If your organization is a current FedMail Fax customer, this change will not affect your current subscriptions. ...

THE OPS STOP

The Ops Stop: Access valuable year-end resources

It’s already December, and we know things can be hectic during this time of year. To help you manage this busy period, review the tips below and utilize our valuable year-end financial services resources. ...

EDUCATION AND RESOURCES

Conference Connection: Talking Payments at Sibos 2018 and Money20/20

In October, the Federal Reserve exhibited at Sibos 2018 (Off-site) in Sydney, Australia and Money20/20 (Off-site) in Las Vegas, Nevada. Both conferences are considered top events for the financial services industry to gather, share the latest...

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In This Issue