Use the Fast Facts poster to get answers to your FedCash^® Services and FedLine^® Solutions questions

CASH | October 01, 2018 |

In April, we published the Fast Facts poster (PDF), a quick reference guide to help you determine where you should direct your FedCash^® Services and FedLine^®Solutions-related calls to reach the appropriate Federal Reserve representative. Topics outlined in the guide are based on our customers’ frequently asked questions from 2017.

In addition to help with ordering and depositing cash and accessing FedLine Solutions, this resource includes useful links to information on our FRBservices.org^SMwebsite, including:

FedCash contacts
FedCash forms
Guidance on handling contaminated and mutilated currency and contaminated and bent/partial coin

We hope this resource will be useful to you. We stand ready to help you with any answers and information you need.

Action Item:

The Fast Facts poster is available on FRBservices.org in the FedCash Services section of the Contact page. Print a copy to keep at your desk.

In This Issue

FEDLINE SOLUTIONS

Redesigned FedLine^® Home coming soon

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INDUSTRY PERSPECTIVE

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ACH

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If you are a customer in the First District, the Federal Reserve Bank of Boston is offering a self-paced, 30-minute 2019 Reserve Account Management Session Video sponsored by the Supervision, Regulation and Credit Department.

FED FACTS

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Each February, our country celebrates Presidents Day to pay tribute to U.S. presidents. In honor of the holiday, this edition of Fed Facts will help you get to know our 12 Federal Reserve Bank presidents and the role they play.