As part of the Federal Reserve Banks’ ongoing efforts to keep pace with evolving industry and security standards, we will begin the Virtual Private Network (VPN) Device Migration project later this year. This multi-year effort will require all FedLine Advantage® and FedLine Command® customers to replace their current VPN devices with a more contemporary solution. VPN devices are a key component of your organization’s FedLine® connection to critical payment and information services. While no action is required at this time, we are sharing the following information to assist with your resource planning.

What to expect during your migration

The setup for your new VPN device will be similar to the setup for your current device, so this migration should be straightforward and require minimal changes. Additionally, this migration will continue to utilize the Connection Management Center (CMC) and our existing VPN device vendor. Available via FedLine Home, the CMC is the Federal Reserve Banks’ web-based application that FedLine Advantage EUACs currently use to place VPN device orders.

Customers can also continue to utilize Technical Contacts to assist with the migration. This Subscriber role provides necessary technical staff access to the CMC, allowing them to view technical documentation, view current VPN device configuration and enter new technical information for VPN device orders.

No separate fee for VPN device

As previously announced, FedLine Solutions monthly package fees now include all VPN device equipment needed to operate with the Federal Reserve Banks. For more information, review the 2018 fee schedule. Customers will no longer make any direct payments to the VPN device vendor, including the VPN device and installation fees.

Be on the lookout for more information

We will notify your organization in advance of your migration date and will provide resources to guide you through the process. When it is time, an EUAC from your organization will be instructed to facilitate the migration order. Your migration date will be based on the age of your current device. We will maximize the use of current devices by scheduling customers with older devices first.

We’re here to help

We look forward to working with your organization, and we appreciate your willingness to help us maintain reliable and secure access to Federal Reserve Bank Services. Please contact the Customer Contact Center (CCC) with any questions about this project.