The beginning of a new year is the perfect time to brush up on your skills and ensure you are familiar with our current procedures and processes. Our live, interactive webinars provide foundational or refresher training on Check Adjustments to both new and more experienced Check customers.
Customers also can learn the basic principles and concepts of Check 21 and how to electronically submit an adjustments request for some of the more common investigation types they may encounter.
What Check Adjustments webinars are available?
Principles and Concepts of Image Cash Letters and Electronic Check Adjustments
Attendees will learn how checks are cleared in an electronic file format, how subsequent errors occur, and how to submit an electronic adjustment request and applicable documentation to resolve those errors.
See dates and register (Off-site)
Check Adjustments Insights into Investigation Types (ITYPs)
Attendees will review some of the most common investigation types institutions encountered in today's processing environment, and get detailed information regarding the usage and case submission requirements of various investigation types.
See dates and register (Off-site)
What other benefits are there to attending a Check Adjustments webinar?
- You can earn up to 3.3 Accredited ACH Professional (AAP) credits, up to 3.3 Accredited Payments Risk Professional (APRP) credits and/or up to 3.3 National Check Professional (NCP) credits by attending an eligible webinar.
- A subject matter expert will be available to answer individual questions during the webinar.
- Participants can attend a webinar from multiple connections with one connection fee of $450, payable only by credit card.
How do I register for a Check Adjustments webinar?
To learn more about Check Adjustments webinars, please visit the Federal Reserve Bank Webinars page.
Questions or concerns?
Please contact checkadjustmentevents@frbservices.org with any questions.
