2017 New Year's Day Holiday Instructions

Cash Holiday Instructions

The Federal Reserve Bank will be closed on Monday, January 2, 2017 for the New Year’s Day Holiday.  Please refer to the instructions listed for your local office below.

First District

Boston

Please remember to place all orders prior to the Noon deadline.  Orders placed by the order deadline on any weekday other than the holiday will be available for shipment on the following business day.

Please contact your armored carrier to determine how delivery will be affected by the holiday and adjust your order dates accordingly.

Contact: (617) 973-3816

Second District

New York

Orders placed on Friday, December 30, 2016 before 2:30pm ET will be available for armored carrier pickup from the Federal Reserve Bank of New York on Tuesday, January 3, 2017. Orders placed on Friday, December 30, 2016 after 2:30pm ET will be available for armored carrier pickup on Wednesday, January 4, 2017.

Please contact your armored carrier to determine how delivery will be affected by this holiday, and adjust your order dates accordingly.

Contact: (866) 333-2274

Email: Cash.Services@ny.frb.org

Third District

Philadelphia

Federal Reserve Bank of Philadelphia's holiday schedule is posted on our website at the following link:

Philadelphia Holiday Schedule (PDF)

Fourth District

Cleveland, Pittsburgh, Buffalo, Cincinnati, Columbus, Louisville

Due to the upcoming holiday, you may need to change the day that you normally order currency and coin. This will ensure that we process your order in a timely manner. Please contact your armored carrier to determine how delivery will be affected by the holiday and adjust your order dates accordingly. If you have any questions, please contact your servicing Fed at the telephone number listed below.

Cleveland, Pittsburgh and Buffalo Contact: (216) 579-2274

Cincinnati, Columbus and Louisville Contact: (513) 455-4241

Fifth District

Richmond, Baltimore and Charlotte

Richmond, Baltimore and Charlotte Holiday Schedule (PDF)

Sixth District

Atlanta, Birmingham, Miami, Nashville, New Orleans

If you have any questions regarding your order or ship dates, please contact our Customer Support Center and/or contact your armored carrier for delivery information.

Atlanta, Birmingham, Miami, Nashville and New Orleans Contact: (877) 553-9735

Jacksonville

Jacksonville Holiday Schedule (PDF)

Seventh District

Chicago, Detroit

Cash orders that would normally be picked up from the Federal Reserve Bank by your carrier on Monday, January 2, 2017 will need to be placed no later than 2:00 p.m. on Thursday, December 29, 2016. These orders will be available for carrier pick-up on Friday, December 30, 2016. 

You may wish to confirm your delivery date with your carrier.

Contact: 800-895-2627

Eighth District

Memphis, St. Louis

Memphis and St. Louis Holiday Schedule (PDF)

If you have any questions, contact Cash Operations at:

Memphis Contact: (901) 531-5114
St. Louis Contact: (314) 444-8493

Ninth District

Minneapolis, Helena

Orders placed by the order deadline on any weekday other than the holiday will be available for shipment on the following business day.

Minneapolis Contact: (612) 204-5223
Helena Contact: (406) 447-3931

Tenth District

Kansas City, Denver, Omaha, Oklahoma City

Due to the upcoming holiday, you may need to change the day that you normally order currency and coin. This will ensure that we process your order in a timely manner. Please contact your armored carrier to determine how delivery will be affected by the holiday and adjust your order dates accordingly. If you have any questions, please contact your servicing Fed at the telephone number listed below.

Kansas City Contact: (800) 333-6818
Denver Contact: (800) 379-5313
Oklahoma City Contact: (214) 922-6815*
Omaha Contact: (800) 333-6818**
*Serviced by FRB Dallas
**Serviced by FRB Kansas City

Eleventh District

Dallas, El Paso, San Antonio, Houston

Please be aware that your normal order or ship day may be affected by the holiday. Orders must be placed before 2:00 p.m. two business days prior to your expected delivery date. To obtain information about your cash order delivery schedule, please contact your armored carrier. If you have any questions, please contact your servicing Fed at the telephone number listed below.

Dallas Contact: (214) 922-6815
El Paso Contact: (915) 521-5279
Houston Contact: (713) 483-3634
San Antonio Contact: (713) 483-3634*
* Serviced by FRB Houston

Twelfth District

San Francisco, Los Angeles, Portland, Salt Lake City, Seattle, Phoenix

This holiday will affect ordering deadlines for currency and coin placed with Twelfth District offices. Orders placed on Friday, December 30th will be available for armored carrier pickup from the Federal Reserve Bank on Tuesday, January 3rd.

If you have any questions, please contact Customer Support at (888) 339-3506, Option 1.

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