FedGlobal® Canada Service Setup
Thank you for choosing the FedGlobal Canada Service (Canada Connection®). We are ready to work with you to make this a smooth and easy transition. Following are the steps to take to streamline your implementation process, including contacts to help you with questions at any step along the way. Depending on the access solution and services to which you already subscribe, you may be able to omit several of these steps. Read the steps carefully to determine which apply to you. If you need advice or assistance at any step of the process, consult your relationship manager.
Step 1 – Select Service Options
The following links will help you determine what specific service features are right for your institution.
- Confirm Canada Service Offering specifics right for your organization
- Review FedACH Services Education to learn more about those services/features
- If you need advice about which services or specific service features are right for you, consult your relationship manager
Step 2 – Assess Your Access Needs
Use the following links to determine which access solution provides the services/features your organization needs and the number and type of Subscribers who will need access to those solutions in your organization.
- Review the 2023 FedLine® Solutions Services Comparison Matrix (PDF)
- Determine FedACH Subscriber Access Levels needed
- Review your security and contingency procedures to ensure that appropriate safeguards are in place when using any FedLine Solution
Step 3 – Review Rules and Regulations
Federal Reserve Financial Services use is governed by applicable Operating Circulars. In addition, the Board of Governors of the Federal Reserve System has responsibility for implementing certain laws pertaining to a wide range of banking and financial activities. The following apply to FedACH Services:
- Operating Circular 4: ACH Items – governs clearing and settlement of commercial ACH credit and debit items
- Operating Circular 5: Electronic Access – covers terms for electronically accessing Federal Reserve Financial Services
- Regulation E – primarily addresses consumer rights pertaining to electronic funds transfers
- Regulation CC – includes regulations concerning availability of funds
Provides information regarding annual ACH rule changes, their operational impact and whether any software changes are required; includes a system of national fines; available through Nacha or your Payments Association (Off-site)
A comprehensive guide for institutions that receive ACH payments from the federal government and send payments (i.e., collections) to the federal government.
Step 4 – Review Setup and Processing Documentation
Implementation and user guides and other resources are available for your review to help you through the start-up process, as well as to help you use the service to its fullest potential.
Provides a service overview and the implementation steps and technical requirements to participate in the Canada Service.
Includes answers to the most commonly asked questions about the service.
Provides an overview of steps you can take to streamline implementation of your FedGlobal Service.
Provides exchange rate information for international ACH transactions.
Step 5 – Review Hardware/Software Requirements and Internal Processes
Evaluate all internal software/hardware systems and compare to Federal Reserve Bank requirements to determine if changes are needed for a successful production cutover.
- FedLine Advantage® hardware/software requirements
- FedLine Web® hardware/software requirements
- Ensure your ACH Origination Software accommodates the International ACH Transaction (IAT) Standard Entry Class (SEC) Code
- Identify the necessary payment information to collect from your customer, including the bank account number of the receiver (beneficiary), and establish procedures for obtaining this information to accommodate your ACH origination practices
Step 6 – Complete Forms/Agreements
Now that you've determined your access solution, service feature and Subscriber needs, you can proceed to document all your decisions in the required forms.
- Ensure that your organization has submitted Board Resolution and Official Authorization List (OAL) using the standard form required by the Federal Reserve Banks
- Review the FedGlobal Service Implementation Manual (PDF). Complete Part 6A (PDF) of the FedACH Participant Agreement and send it to your account executive
Current FedLine customers:
- An End User Authorization Contact (EUAC) with authority to manage access for FedACH Services should submit a Subscriber request via the EUAC Center within FedLine Home to give new Subscribers access or to modify current Subscribers' access to include the FedGlobal Canada Service. EUACs must define access levels for each FedACH Subscriber in your organization.
- Otherwise, your organization must first submit a modified EUAC Form (PDF) to authorize your EUAC to manage access for FedACH Services.
Questions? Contact the Customer Contact Center.
New FedLine customers:
Questions? Contact the Customer Contact Center.
Step 7 – Schedule Testing and Production Date
- A FedACH testing coordinator will contact you to schedule your organization's format and/or transaction testing. FedACH will also provide test scripts to use for testing forward and return payments with Canada.
- Verify all your internal procedures are in place.
On the production cutover date, you should be ready to use the FedGlobal Canada Service.
Questions? Contact your account executive.
Step 8 – Congratulations! Begin using your new Federal Reserve Financial Services
You can begin using the FedGlobal Canada Service. The following links provide you even more education and information to ensure you are using Canada Connection to its fullest potential.
- Use the Canada Connection promotional kit to market your service and encourage customer enrollment (templates are ready for your bank name or logo including brochures, posters, statement stuffers and website images.)