FedCash® Services via FedPhone® Access Solution

The Federal Reserve Banks offer access to FedCash Services that is as easy as picking up the phone. Using FedPhone, you can perform basic FedCash Services activities while taking advantage of the interactive capabilities of the telephone to submit simple requests and information. In addition, FedPhone is an excellent tool for contingency purposes, providing key information and functionality that would be invaluable in a contingency situation.

Three valuable services are available via FedPhone and include:

  • Submit currency and coin orders
  • Submit deposit notifications
  • Place orders for forms and supplies

Access is at the power of your fingertips

You can access FedCash Services via FedPhone using simple and familiar touch-tone technology available to your institution once service is activated. To control access, each user will receive a Personal Identification Number (PIN) and a password which must be changed every 30 days for security purposes. You will not need to spend a lot of time planning your transition, training staff or reworking your operating procedures to get started on FedPhone. When you need your information, you just pick up the phone and dial.

Discover the benefits of FedCash Services via FedPhone

  • Provides a free* alternative for basic service needs or as a contingency solution
  • Delivers convenience and flexibility for ordering coin and currency via reliable and simple technology
  • Allows the update or deletion of an order prior to submission to the cash office for processing
  • Provides timely, knowledgeable and friendly customer service and support

Read what customers say about the service

“I normally use FedLine Web®, but FedPhone is a great backup in case the Internet is not working or there is some other hardware issue.”

– Northeast Georgia Bank, Lavonia, GA

“FedPhone is a very fast means of completing needed transactions and time is of the essence.”

– First Alliance Credit Union, Rochester, MN

Access Easy-to-Use Online Tools to determine if FedCash Services via FedPhone is right for your institution

To start using this service, visit FedPhone Setup, which contains step-by-step set up information and forms to help you get started or consult your local FedCash Services contact.

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* The FedPhone access solution is provided at no charge if your institution only subscribes to FedCash Services.