FedReturn® Services

The FedReturn Service provides financial institutions with the ability to deposit mixed image cash letters of return items. The Federal Reserve Banks will process the items electronically and return either an electronic file or substitute checks to the bank of first deposit. This service allows you to transform your outbound returns processing operations to reduce risk, streamline backroom operations, improve quality and speed the returns process while realizing substantial operating savings.

Discover the benefits of FedReturn Service

  • Elimination of physical document handling
  • Reduced exception processing
  • Reduced backroom costs
  • Reduced or eliminated transportation costs
  • Plus additional benefits highlighted in the FedReturn product sheet (PDF)

Read what customers say about the service

“On peak days when return item processing would typically extend into the evening, FedReturn has allowed us to shave that off to the 4:00-5:00 time frame.”
– Greg Snell, Director of Transaction Services at Commerce Bank
Read more or view the video

“Check 21 is here for keeps, but the real advantages and efficiencies can only be fully realized when you implement the entire Check 21 product suite.”
– John Franklin, President/CEO of 1st Bank Sidney
Read more (PDF)

Read more case studies

Access Easy-to-Use Online Tools to determine if FedReturn Service is right for you

Check 21 Business Value Calculator

Find out where you stand when it comes to enjoying the savings, efficiencies and enhanced service offerings afforded by Check 21-enabled solutions.

To start using this service, visit the FedReturn setup page or contact your account executive

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