FedPhone®

FedPhone is an automated voice response system that provides customers with access to select services and service information via a touch-tone telephone.

Discover how FedPhone can benefit your organization

  • Ability to submit simple requests and receive information from the Federal Reserve Banks via any phone
  • Ability to access general information and transaction status in a self-service manner
  • Accessible to authorized individuals in your organization from any phone at any location
  • Complimentary contingency method for some FedLine® Web applications.
  • Applications currently available via FedPhone include:
    • FedACH® Participant Directory (This service is accessed directly by consumers; no setup is necessary)
    • FedACH Returns and Notifications of Change
    • FedCash® Ordering and Deposits
    • Automated Standard Application for Payments (ASAP) (This service is accessed directly by consumers: no setup is necessary)
    • FR-ETA Tax Payment Verification (This service is accessed directly by consumers: no setup is necessary)

To start using this service, visit FedPhone Setup or contact your account executive.