Please refer to the Check Adjustments Quick Reference Guide for additional information regarding each investigation type (ITYP).
Not Our Item (NOI) Paper Adjustment Requests – NOI requests sent via a paper adjustment request form may be submitted for $0.01 or greater and require the original item or a “sorter ready” photocopy (see Documents to Follow (DTF) section below).
Note: Fees associated with paper adjustment requests will be waived for small dollar NOI adjustment requests (i.e., requests for $25.00 or less). Applicable paper adjustment fee will be assessed for NOI requests in the amount of $25.01 or greater.Not Our Item (NOI) Electronic Case – NOI requests sent via FedLine® access solution must be in the amount of $25.01 or greater and only require a legible photocopy of the item.
Documents to Follow (DTFs) (PDF) – Supporting documentation (attachments) for electronic submissions should be faxed to the DTF Archive at (866) 333-6633, using the DTF Cover Sheet.
For more information about check adjustment services, visit the service offerings pages.
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