Use the links below to access the forms and agreements you will need to set up or use Federal Reserve Financial Services.
Service and Access Setup provides more details and guidance on the steps required to begin using a new service or to modify current services or access.
If you are unable to locate the form you seek, My FedDirectory® provides a comprehensive list of service and support contacts that can assist you.
| Check 21-Enabled Services Agreements The agreements below must be completed and signed by an authorized individual listed on the institution’s Official Authorization List (OAL) on file at the Federal Reserve Bank. If a financial institution has updates to an existing agreement, only applicable portions should be completed and signed. Agreements must be returned to: E-mail: C21.Agreements@atl.frb.org Fax: Mail: |
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| Check 21-enabled Services Agreement and Set Up Form (v 6.4) Completion of this form is required before a financial institution may send electronic items to a Federal Reserve Bank, receive electronic items from a Federal Reserve Bank, or send to a Reserve Bank physical items that are designated for processing under Appendix G of Federal Reserve Bank Operating Circular 3 (collectively, “Items”). The Federal Reserve Bank uses this form to obtain information that is needed to successfully complete “Check 21” product enrollment and set-up processes. Choice Receiver Agreement |
Form (PDF) Form (PDF) |
| Check 21 Agency Agreement (v 3.0) This agreement appoints an agent for accessing Federal Reserve Bank Check Collection and Return Services. |
Form (PDF) |
| Check Presentment and Return Agreement This agreement sets forth the terms of our PDF Check Presentment and Return Service. |
Form (PDF) |
| Check Adjustments Services The following electronic forms are available to support processing of all check adjustment requests. For more information on the required forms, visit the Check Adjustments Quick Reference Guide |
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| Check Adjustments Request Form | Form (PDF) |
| Check 21 Warranty/Indemnity Claim Form | Form (PDF) |
| Claim of Late Return | Form (PDF) |
| Claim of Damage Due to an Underencoding | Form (PDF) |
| Document-to-Follow (DTF) Fax Cover Sheet | Form (PDF) |
| Duplicate Check/Image Adjustments Certification Form | Form (PDF) |
| Expedited Recredit Claim Form | Form (PDF) |
| Paying Bank's Response to a Claim of Late Return | Form (PDF) |
Cash Letter Forms Please note: In order for these forms to function properly, macros within the Excel worksheets must be enabled. Upon opening one of the below forms, if you see an Excel Security Warning across the top of your toolbar stating that your macros have been disabled, you may need to enable the macro content that allows the form to populate correctly. However, if you are using an older version of Excel, you may receive a warning message advising the form contains macros. To make the most effective use of the features in these forms, read the message and enable the macros if you agree. Disabling the macros will remove the interactivity from the forms and may cause them not to load properly. |
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| Regular Savings Bonds The Regular Savings Bonds cash letter form should be used for all card style and half sheet bonds. |
Form (PDF) |
| Full-Sheet Savings Bonds The Full-Sheet Savings Bonds cash letter form should be used for older bonds that were issued on full-sheet certificates which, because of their age, are fairly rare. |
Form (PDF) |
| Facsimile Savings Bonds The Facsimile Savings Bonds cash letter form should only be used for properly prepared facsimiles (PDF) of bonds that were lost or destroyed in transit. |
Form (PDF) |
Canadian Check
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Foreign Check |
Form (XLS) Instructions (PDF) |
Forward Item
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| Forward Not Our Item | Form (XLS) Instructions (PDF) |
| Government Deposit | Form (XLS) Instructions (PDF) |
| Image Only - Non Deposit | Form (XLS) Instructions (PDF) |
| Postal Money Order | Form (XLS) Instructions (PDF) |
Return Item
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Return Not Our Item |
Form (XLS) Instructions (PDF) |
| Vendor Profile Form | |
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| Vendor Profile Form Completion of the form allows the Federal Reserve Banks to notify vendors supporting our Check Services about announcements that affect software vendors. |
Form (DOC) |
| Additional Check Service Agreements | |
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| Delivery Point- Physical Items Agreement | Form (PDF) |
| Delivery Point- Adjustments Advices Agreement | Form (PDF) |
| FedImage Information Services Agreement | Form (PDF) |
| Same Day Settlement (SDS) Services Agreement | Form (PDF) |
| Explicit Float Availability Option Agreement | Form (PDF) |
| Return Item Re-Clearing Service Agreement | Form (PDF) |
| Service Discontinuation Notice | Form (PDF) |
| Canadian Check Processing Service Sign-Up Form | Form |
| Foreign Check Sign-Up Agreement | Form |
| Manhattan Transit Point Agreement | Form (PDF) |
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