The Federal Reserve Banks offer the following education materials and online learning opportunities to help support use of our Check Services.
This online learning tool provides step-by-step instructions to assist you in navigating through the Check Services via the FedLine Web® or FedLine Advantage® access solutions and includes the following sections:
These live, interactive training sessions are conducted by a member of the Federal Reserve Banks' National check adjustments training team via the Web using a phone-accessed audio conference. Sessions are designed to run for approximately two hours. Webinars on several topics will be launched throughout the year.
This section contains valuable resources on the Check Clearing for the 21st Century Act, or Check 21, including a legislative overview, a review of the act and its impact on the industry, and a video about the Federal Reserve Banks' Check 21 initiative.
The Federal Reserve Financial Services New Customer/Training on-demand webcast series will provide an overview of the Federal Reserve Financial Services, a basic understanding of the Check Services we offer and contact and resource information for Check Services. Additionally, the on-demand webcasts will assist you in understanding how items are processed using our Check 21-enabled Services, image cash letters and return letters, and the possible exceptions that can occur. Be sure to register for all four webcasts in this series by visiting the Federal Reserve Bank Events page. Be sure to bookmark the page as a favorite for future reference. The webcasts are available for viewing at your convenience.
This resource center provides the background information and tools you need to use the Federal Reserve Banks’ international payments services. Visit this page for processing basics, industry rules, promotional resources and news articles that focus on FedGlobal® ACH Payments, foreign and Canadian check processing and international wire.
Address comments and questions to the Financial Services Webmaster.
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