Wholesale Operations Sites

The operations sites can help answer your questions about the following items:

  • Individual transactions,
  • General transfer inquiries
  • Funds subsidiary statements,
  • Research requests for Funds/Securities transactions
  • Problems with rejected messages
District Contact Information

Boston, New York, Philadelphia, Cleveland, St. Louis, Dallas

Federal Reserve Bank of Boston
Address: P.O. Box 55882, Boston, MA 02205
Phone: (800) 327-0147 or (617) 973-3722
Fax: 877-973-8971 or 8972

Richmond, Atlanta, Chicago, Minneapolis, Kansas City, San Francisco

Federal Reserve Bank of Kansas City
Address: P.O. Box 419033, Kansas City, MO 64141-6033
Phone: (800) 333-2448
Fax: (800) 695-2663

Additional Fedwire Securities Service contact information

Contact Contact Information
Joint Custody Collateral Program - All Districts

Federal Reserve Bank of Boston
Wholesale Payments Collateral Services – S2
Address: P.O. Box 55882, Boston, MA 02205
Phone: (800) 327-0147
Fax: (617) 973-3619

Treasury Collateral Programs - All Districts for questions regarding the following:

  • 31 CFR Part 203 – Treasury Investment Program
  • 31 CFR Part 202 – Treasury Circular 176
  • 31 CFR Part 225 – Treasury Circular 154

Federal Reserve Bank of St. Louis
National Customer Service Area (NCSA)
Address: PO Box 14915, St. Louis, MO 63178
Phone:
(888) 568-7343 or (314) 444-4657

Call notices Phone: (800) 390-2788
Claim adjustments, claim notifications and principal and interest payments Phone: (800) 390-2788
Clearing memos Phone: (201) 531-3341

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