Customer Communications
The Federal Reserve Banks communicates frequently with customers regarding new services and operational changes; below you can find letters to customers by product and by district.
Browse by Product
If you don't find the communication you are looking for, browse by district for more specific district customer communications.
Access Solutions
Account Services
Check Services
If you don't find the communication you are looking for, browse by district for more specific district customer communications.
| Date |
Communication Title |
| July. 1, 2008 |
New Pricing Policy for Carrier Documents Approaching |
| Jun. 20, 2008 |
Canadian Item Processing to be Centralized at the Federal Reserve Bank of Minneapolis |
| Jun. 16, 2008 |
Change in Federal Reserve Bank Operating Circular 3 Regarding the Reserve Banks’ Handling of Electronically Created Payment Orders |
| Jun. 15, 2008 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| Jun. 11, 2008 |
Check Adjustments Webinar Series Continues |
| May 29, 2008 |
Billing Discrepancies for FedForward® Image Cash Letter Deposits |
| May 27, 2008 |
Check 21 Enhancement Installation Requires Short Freeze Period |
| May 19, 2008 |
Check 21 Enhancements Will be Implemented in the Production Environment Saturday, May 31, 2008 |
| May 16, 2008 |
FedImage Gateway Interface Modifications |
| May 13, 2008 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| May 2, 2008 |
Credit Availability Changes on Selected Other Fed Items |
| May 1, 2008 |
Federal Reserve Banks Announce Price Changes for Paper Check Products
|
| Apr. 29, 2008 |
Hours Changed: Check 21 Freeze, May 9-10, 2008 |
| Apr. 16, 2008 |
Elimination of City Zone in Restructured Federal Reserve Bank Offices |
| Apr. 14, 2008 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| Apr. 1, 2008 |
Reserve Banks Announce Fuel Surcharge on All Paper Cash Letters |
| Mar. 24, 2008 |
Four Check 21 Enhancements to be Available March 31st in Test Environment |
| Mar. 14, 2008 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| Feb. 25, 2008 |
New Pricing Policy for Carrier Documents |
| Feb. 22, 2008 |
Changes in Check 21 Credit Availability Effective March 31, 2008 |
| Feb. 15, 2008 |
Federal Reserve Announces New FedReceipt® Routing Numbers |
| Feb. 7, 2008 |
Update on Duplicate Check 21 Items from February 5, 2008 |
| Feb. 6, 2008 |
Notice of Duplicate Check 21 Items |
| Jan. 31, 2008 |
Elimination of City Zone in Restructured Offices |
| Jan. 25, 2008 |
Electronic Check Presentment and Image Information Service Announced |
| Jan. 14, 2008 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| Dec. 26, 2007 |
Federal Reserve Bank of Cleveland Check Processing Issues |
| Dec. 10, 2007 |
Federal Reserve Announces New FedReceipt Routing Numbers |
| Nov. 6, 2007 |
Federal Reserve Banks announced 2008 price changes for Federal Reserve Financial Services |
| Nov. 28, 2007 |
Legacy Payor Vendor Letter November 2007 |
| Oct. 1, 2007 |
Utica Office Check Processing Move |
| Sep. 28, 2007 |
Federal Reserve Bank of St. Louis Check Processing Issues |
| Aug. 9, 2007 |
New Deposit Option for Nashville Depositors – Regional Mixed Product |
| Aug. 9, 2007 |
Expansion of Regional Mixed Product to Include Nashville Items |
| Aug. 9, 2007 |
Change in Nashville Nationwide City Sort (NCS) Deposit Deadline |
| Aug. 1, 2007 |
New Deadline for Deferment Requests |
| Jul. 20, 2007 |
Availability Changes for Check 21-Related FedForward® and FedReturn® Services |
| Jul. 3, 2007 |
Fraudulent Checks - Alert |
FedACH® Services
FedCash® Services
If you don't find the communication you are looking for, browse by district for more specific district customer communications.
Fedwire® Services
National Settlement Service
Treasury Services
| Date |
Communication Title |
| Jun. 16, 2008 |
Early Savings Bond Redemptions Authorized in Areas Affected by Recent Storms |
| Jun. 10, 2008 |
U.S. Treasury Introduces Direct Express® Debit Card for Social Security Payments |
| Jun. 2, 2008 |
Early Savings Bond Redemptions Authorized in Areas Affected by Recent Storms |
| May 20, 2008 |
Treasury Check Verification Application and Security Features |
| May 1, 2008 |
Your Immediate Action is Requested Regarding Future
Changes to the Check and EFT Reclamation Process |
| Apr. 11, 2008 |
Notice to Financial Institutions Regarding Economic Stimulus Payments |
| Mar. 28, 2008 |
Early Savings Bond Redemptions Authorized in Areas Affected by Recent Storms |
| Feb. 22, 2008 |
Update: Social Security Number Suppression in ACH Payments – Change in Format of Data in the Individual Identification Field |
| Feb. 13, 2008 |
Early Savings Bond Redemptions Authorized in Areas of Alabama, Arkansas, Kentucky and Tennessee Affected by Recent Storms |
| Jan. 18, 2008 |
Social Security Number Suppression in ACH Payments – Change in Format of Data in the Individual Identification Field |
| Jan. 4, 2008 |
U.S. Treasury to Launch Prepaid Cards for Unbanked Social Security, SSI Benefit Recipients |
| Dec. 20, 2007 |
Payroll savings bonds purchase limit announcement (Minneapolis) |
| Dec. 20, 2007 |
Payroll savings bonds purchase limit announcement (Pittsburgh) |
| Dec. 4, 2007 |
Annual Purchase Limit for Savings Bonds Set at $5,000 |
| Oct. 19, 2007 |
U.S. Treasury's FMS Releases Notice to Financial Institutions: Bidding of Banking Services for Over the Counter Revenue Collection Services |