The Federal Reserve System's Account Services provide a reliable, complete, and timely source of information about financial entries debited or credited to your institution's Master Account for Federal Reserve services. Data formats are clear, easy-to-read and at varying levels of detail to support both cash management and account reconcilement requirements. Comprehensive account information is available through Account Management Information (AMI) as part of FedLine Web®. Delivery of various Accounting statements can be via your FedLine platform, your FedMail® e-mail or fax address.
The Federal Reserve System’s Account Services have a number of procedures in place to ensure the resilience of the Account Services, including off-site backup facilities for the Accounting application and related functions. The Federal Reserve Banks routinely test Account Services business continuity procedures across a variety of contingency situations, including unavailability of facilities, hardware, network, or staff, to ensure timely resumption of system operations in the event of a local, regional, or widespread disruption. The Accounting application and associated recovery procedures are regularly enhanced and tested to address various emerging risk scenarios, such as those that might occur during a pandemic.
If a major disruption to service occurs, to minimize a disruption of service, financial institutions are encouraged to implement the following:
Account Services has backups at remote sites for a hardware or network failure. During a computer outage, services will be recovered within the recovery timeframes as indicated below. In the event of a major disruption to processing at the Federal Reserve, the availability of the Statement of Account Information and other Accounting Information Services may be delayed.
For a network outage, which can include FedLine Web, FedLine Advantage®, FedLine Direct®, FedLine Command® or FedMail, please see the Access Solutions portion of this guide.
While every attempt will be made to restore the Accounting applications as soon as possible, it is the responsibility of each customer to estimate its account balance and conduct its business accordingly.
After recovery, all customers will receive account statements and be advised to balance/confirm their activity. Copies of all transactions processed on the day of the outage should be retained for comparison with the Statement of Account. If discrepancies become apparent during review of the statement, you should call the number listed on the statement next to the problematic transaction(s) to investigate.
Address comments and questions to the Financial Services Webmaster.
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