FedACH® Central Operations Support Sites

Operations support for FedACH Services is provided by the Federal Reserve Banks of Atlanta and Minneapolis. Responsibilities include timely and accurate processing of ACH payments, testing, maintaining integrity of the FedACH application, monitoring processing to circumvent problems and responding to questions about our customers' ACH processing.

FedACH Services operates 24 hours per day, 6½ days per week. Support is available from 17:30 ET each Sunday through 04:00 ET each Saturday. The application is closed for maintenance from 23:00 ET to midnight, Monday through Friday.

Central Operations Support Site Reserve Banks Supported

Atlanta

Customer Service
Toll Free: (866) 234-5681
E-mail: achcustomersupport@atl.frb.org
Fax (general): (404) 498-8600

FedACH Service Setup
E-mail: FedACHAgreements@atl.frb.org
Fax: (612) 629-4204

Testing
Toll Free: (866) 234-5681 Option 2

Boston (1)
New York (2)
Philadelphia (3)
Cleveland (4)
Richmond (5)
Atlanta (6)
Chicago (7)

Minneapolis

Customer Service
Toll Free: (866) 234-5681
E-mail: achcustomersupport@atl.frb.org
Fax (general): (612) 629-4150

FedACH Service Setup
E-mail: FedACHAgreements@atl.frb.org
Fax: (612) 629-4204

Testing
Toll Free: (866) 234-5681 Option 2

St. Louis (8)
Minneapolis (9)
Kansas City (10)
Dallas (11)
San Francisco (12)

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